STAFF AI · by Woojung Software (우정소프트웨어)
Ask your MES and ERP through KakaoTalk
STAFF AI connects to the MES or ERP a manufacturer already uses. Staff ask in plain Korean in KakaoTalk, the messenger used across Korea, and get stock, orders, production and delivery figures from their own database in a few seconds. There is no new program to install and no need to log in to the MES.
Factories without a system can start from an industry-specific MES offered as a monthly subscription, with STAFF AI built in.
What people ask it
Sample questions and answers, translated from Korean. Figures are examples.
Production manager
Q. How is Line A doing against today's target?
A. Line A has produced 420 of 500 units today, 84% of the target.
Purchasing
Q. Which raw materials are below safety stock?
A. Corrugated board is at 1,200 against a safety stock of 2,000. Given the lead time, an order is needed this week.
CEO
Q. Which customers are over their credit limit?
A. One customer has 34 million won outstanding against a 30 million won limit and has been over it for 15 days.
How it works
- Databases
- Oracle, MariaDB, MySQL, MSSQL (a read-only account is recommended)
- Connection
- Direct database connection or API. The existing MES, ERP or POP program is not modified.
- Messengers
- KakaoTalk (default), NAVER WORKS, Telegram, SMS and e-mail (one-way)
- AI model
- Based on Anthropic Claude, with a per-company glossary to improve query accuracy
- Read and write
- Queries are SELECT-only. Entries such as orders are shown as a summary first and run only after a person confirms (two-step confirmation).
- Response time
- 2 to 4 seconds on average in our internal trial environment (varies with network and query scope)
- Setup
- Each customer runs separately. Start with one free trial feature, then expand step by step.
Industry MES subscription
For factories without a system. Web-based, no installation. A free demo plan is also available; its data is reset on the 1st of every month.
| Field | Field + Office | |
|---|---|---|
| Monthly fee per company (VAT excluded) | 190,000 won | 290,000 won |
| Users | Unlimited | Unlimited |
| Industry MES screens (orders, production, stock, shipping, quality, master data) | Yes | Yes |
| Ask in KakaoTalk | Yes | Yes |
| Enter orders in KakaoTalk (register, change due date or quantity, cancel; runs after confirmation) | Yes | Yes |
| NAVER WORKS | Ask and enter orders | Ask and enter orders |
| ECOUNT ERP stock and item lookup | No | Yes |
| MES to ECOUNT ERP (orders, production results, shipments) | No | Yes |
| Morning briefing (yesterday's results, items low on stock) | No | Preview (automatic daily delivery not yet available) |
- One-time setup fee of 500,000 won: moving master data, connecting KakaoTalk and NAVER WORKS, connecting ECOUNT, and one training session.
- Paying a year in advance gives two months free. Each additional factory site is 500,000 won setup plus 100,000 won a month.
- Screens for box and corrugated board makers are available now; screens for other industries are in preparation.
- ECOUNT: Woojung Software is not a partner of ECOUNT, and this connection is not confirmed or approved by ECOUNT. We built and tested it using ECOUNT's open API. ECOUNT warehouse and item settings must match.
Questions
- What is STAFF AI?
- STAFF AI is a chatbot made by Woojung Software Co., Ltd. (우정소프트웨어) in Cheonan, South Korea. It connects to a manufacturer's MES or ERP database and answers questions about stock, production, orders, delivery and receivables in KakaoTalk and other messengers, in plain Korean.
- Do we have to replace our MES?
- No. The existing MES or ERP stays as it is. STAFF AI only adds a database connection, and does not change existing screens or data by default.
- What if we have no system at all?
- If your industry is covered, you can start with an industry-specific MES subscription with no installation: 190,000 won a month for the Field plan or 290,000 won for Field + Office, plus a one-time setup fee of 500,000 won (VAT excluded, unlimited users). Screens for box and corrugated board makers are available now; screens for other industries are in preparation.
- How much does connecting to an existing system cost?
- Connecting STAFF AI to an MES or ERP you already use is quoted by company size and connection scope, and consultation is free. The query feature you need most can be tried free of charge first. A full rollout takes about 4 to 6 weeks.
- How is data protected?
- Queries are read-only by default and risky statements are blocked. Entries are shown as a summary and run only after a person confirms. Connection details are stored encrypted, and each customer's data and connection are kept separate.
To discuss a trial, e-mail contact@staff.ai.kr or see the contact page. Consultation is in Korean.